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PRIVACY POLICY

ELTEX SOLAR, S.L.U. (hereinafter, ELTEX) in accordance with current legislation on the Protection of Personal Data, the users of the website are informed https://eltex.es/ (hereinafter, the Page) the Privacy and Protection Policy of Data that will apply in the processing of personal data that the User voluntarily provides when accessing the website. The User, by providing their personal data, expressly consents that ELTEX may process said data in the terms of this Privacy and Data Protection Policy clause and for the purposes expressed herein and will be solely responsible for the veracity of the data provided. Users are informed that their personal data may only be obtained for processing when they are adequate, relevant and not excessive in relation to the scope and purposes determined, explicit and legitimate for those obtained. They will be deleted when they are no longer necessary or relevant for said purpose or when requested by the owner in the exercise of their right to deletion. ELTEX expresses its commitment to comply with the legislation in force at all times regarding data protection. Below you will find detailed information on the processing of your personal data:

INFORMATION ON PROTECTION OF PERSONAL DATA 

Responsible for the treatment 

Company name: ELTEX SOLAR S.L.U. 

NIF: B06936587 

Address: Carrer de les Ciències 81 Nau 2, Hospitalet de Llobregat (08908).  

Email: atencioncliente@eltex.es.  

Purpose of treatment

  • Contact Form: respond to the request for information requested through the contact form.
  • Cookies: provide statistics associated with the use of the Page, location of our offices and anti-spam systems (captcha).
  • Sending communications of a commercial nature, expressly requested.

Basis of legitimacy

The basis for data processing is the consent given by the user by checking the acceptance box(es).

The contact form fields marked with an asterisk (*) are considered fields necessary to manage its object. If you do not provide them, it will not be possible to respond to your request.

Please see our cookie policy for information on the cookies necessary for the website to function.

Conservation period

  • The contact data will be kept for the time necessary to respond to your query and its deletion will not be requested.
  • Consult our Cookies Policy to identify the validity of each cookie.

Planned transfers

  • No transfer of your data to third parties has been planned, except for those that are necessary due to legal obligations.

Planned international transfers

  • We make use of MICROSOFT CORPORATION’s “Business Online Services” through the use of tools such as Office 365, their use constituting an international transfer of personal data of European citizens to the United States, authorized through the Adequacy Decision of the Commission of July 10, 2023, EU-USA Data Privacy Framework.
  • Responsible for web analytics services: The Page has enabled Google Analytics services provided by Google LLC, an entity located in the USA and adhered to the Commission’s Adequacy Decision of July 10, 2023, EU-USA Data Privacy Framework, which enables the flow of personal data of European citizens to the USA. Interaction with users through the use of said tool implies the use of analytical and technical data in relation to the Page, as long as you have accepted enabling these cookies through the configuration panel.

Rights of interested parties

You can exercise your rights of access, rectification, deletion, portability and limitation or opposition by writing to the postal or electronic address indicated above, as well as withdraw the consent given when the treatment is based on it.

You have the right to file a claim with the Control Authority (Spanish Data Protection Agency: www.aepd.es) if you consider that your rights have not been duly attended to.

The necessary technical and organizational measures are adopted to guarantee the security of personal data and to prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data and the risks to which they are exposed. The Page has the SSL Certificate (Secure Socket Layer), in order to guarantee security in the transmission of data between your browser and our Page. The secure server establishes a connection so that the information is transmitted encrypted, ensuring that it is only intelligible to the user’s device and that of the Page. In this way, using the SSL protocol guarantees:
  • That the user is communicating their data to the Page’s server center and not to any other.
  • That between the user and the Page the data is transmitted encrypted, preventing its possible reading or manipulation by third parties.
To verify that you are in a secure environment, you can:
  • Verify that the Page address begins with https://
  • Check that a lock icon appears in your browser’s address bar
  • Verify the presence of the SSL certificate by checking the properties of the Page in your browser, for which You should consult its characteristics.
Any change made to the Privacy Policy and information management practices will be reflected in a timely manner, and said privacy policy may be added, modified or deleted when deemed necessary. In no case will the policies or practices be modified to make them less effective in the protection of personal data without the prior consent of the interested parties.